Lost & Stolen Cards
If your card has been lost or stolen, please call the OPTIONS Customer Service Helpline
Please have details to hand of your last known transaction, as well as details of when the card was last seen.
The old card will be blocked and a replacement iVal Visa OPTIONS Card will be issued to you.
If calling outside of office hours, please leave your details as requested and one of our representatives will contact you to confirm receipt and to arrange for a replacement to be sent to you.
0845 300 4026